Refund and Subscription Cancellation Policy
Operated by WappleStudio (와플스튜디오)
Last updated:
Current free beta and scope
LandGo is currently in free beta and paid checkout is unavailable. Existing free-beta commitments through December 31, 2026 remain unchanged. The start date for paid service has not been set and will be announced separately. Existing beta users will not be charged automatically without explicit consent.
The paid-subscription terms below describe the policy for a future paid launch. This page does not open sales or checkout. The no-signup PDF-to-Excel tool has a separate, undecided monetization timeline.
Requests after an initial payment
For a future paid subscription, requests made within 14 days of the initial payment will be reviewed individually, considering the reason and service delivery. Requesting within that period does not guarantee a refund.
This discretionary review does not restrict statutory withdrawal or refund rights. Requests exercising those rights are handled under applicable law and payment-provider policies.
Monthly renewals and exceptions
Monthly renewal payments are not automatically refunded pro rata solely because of non-use. Incorrect or duplicate charges, service failures and material product or delivery issues are reviewed separately. Rights under applicable law and payment-provider policies remain unaffected.
Cancellation and access
Cancelling a paid subscription stops its next renewal. Access continues until the end of the already-paid period, except where a refund or applicable law or payment-provider policy requires access to end.
When paid service launches, we will provide the supported subscription-management route. For subscriptions paid through Paddle, use the management link in the payment confirmation email or Paddle buyer support to request cancellation or a refund. LandGo currently accepts no paid subscription applications or payments.
Transactions paid through Paddle
For future transactions paid through Paddle, its Buyer Terms, Refund Policy and applicable law take precedence where applicable. This notice does not reduce more favorable or non-waivable buyer rights.
The Paddle policy applicable at the time of the transaction and transaction records govern handling. This page does not mean Paddle has approved LandGo or that LandGo is an official partner.
Contact and requests
For product or service questions, use the LandGo inquiry page or call 1800-3688. For future payment-related requests, provide only the minimum requested information, such as payment date, reason and receipt or order reference.
Do not send passwords, passports, full card numbers or card security codes. We do not promise a guaranteed refund or invent a processing deadline beyond applicable statutory rights and provider policies.